Privacy Policy

PRIVACY POLICY
CONCRETE KINGS COATINGS LLC
Effective Date: June 12, 2026

  1. INTRODUCTION
    CONCRETE KINGS COATINGS LLC ("we," "us," or "our") operates the website     https://concretekingscoatings.com/ and uses SMS messaging to communicate with customers and leads. This Privacy Policy explains how we collect, use, and protect your personal information.

  1. INFORMATION WE COLLECT
    We may collect the following types of personal information:

  • Full name

  • Phone number

  • Email address

  • Home or business address

  • Information submitted through Facebook Lead Forms or our website contact forms

  • Communication preferences and inquiry details

  1. HOW WE COLLECT YOUR INFORMATION
    We collect personal information through:

  • Facebook Lead Ads and Instant Forms — when you submit a lead form on Meta/Facebook, you provide express consent for us to contact you

  • Our website contact or inquiry forms

  • Direct communications (phone, email, or text)

  1. HOW WE USE YOUR INFORMATION
    We use your personal information to:

  • Respond to your inquiries and provide free estimates

  • Schedule and confirm appointments

  • Send SMS messages related to your inquiry, appointment reminders, and service updates

  • Send promotional offers and announcements about our services

  • Improve our business operations and customer experience

  1. SMS MESSAGING & TEXT COMMUNICATIONS
    By submitting your phone number through our Facebook Lead Form or website, you expressly consent to receive SMS text messages from CONCRETE KINGS COATINGS LLC. These messages may include:

  • Lead follow-up and inquiry responses

  • Appointment confirmations and reminders

  • Free estimate scheduling

  • Promotional offers and service announcements

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP. Neither marketing nor transactional consent is shared with third parties.

  1. SHARING OF INFORMATION
    We do not sell, trade, rent, or share your personal information with third parties for their marketing purposes. We do not participate in lead reselling or affiliate lead programs. We may share information only with:

  • Service providers who assist us in operating our business (e.g., CRM platforms like GoHighLevel)

  • Legal authorities if required by law

  1. DATA SECURITY
    We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure.

  1. COOKIE & TRACKING INFORMATION
    Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings. We do not use tracking technologies to collect personal information without your knowledge.

  1. YOUR RIGHTS
    You have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of SMS communications at any time by replying STOP

  • Contact us with any privacy concerns

  1. THIRD-PARTY PLATFORMS
    Our lead capture process uses Facebook/Meta Lead Ads. Please review Meta's Privacy Policy at     https://www.facebook.com/privacy/policy/ for information on how Meta handles data collected through their platform.

  1. CHANGES TO THIS POLICY
    We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

  1. CONTACT US
    CONCRETE KINGS COATINGS LLC
    Address: 1227 Muirkirk Court, Folsom, CA 95630
    Email:     info@concretekingsepoxy.com
    Phone: (916) 693-5241
    Website:     https://concretekingscoatings.com/